PayServ.Connect

About

Contact

FEIG ELECTRONIC GmbH
Industriestrasse 1a
D-35781 Weilburg
Hessen, Germany

General inquiries

+49 6471 3109-0
info@feig.de

Imprint

Managing Directors:

Managing Directors: Dipl.-Ing. Wolfgang Feig, Eldor Walk, Carsten Kubata

Registration Court:

Amtsgericht Limburg

Registration Number:

HRB 3178

VAT No.:

DE 811460661

WEEE-Reg.-No.:

DE 34765740

Privacy Policy

1. AN OVERVIEW OF DATA PROTECTION

General Information

The following information provides a simple overview of what happens to your personal data when you visit and use the PayServ.Connect portal (hereinafter referred to as “the portal”). Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on this portal

Who is responsible for data collection on this portal?

Data processing on this portal is carried out by the operator. You can find the operator's contact details in the "Information on the controller" section of this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you provide during registration.

Other data is collected automatically by our IT systems when you visit the portal. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this portal.

What do we use your data for?

The data is collected in order to provide targeted support services and to carry out problem analyses by the contractor's support staff.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time if you have any further questions on the subject of data protection.

2. Hosting

We host the content of our portal with the following providers:

External hosting

This portal is hosted externally. The personal data collected on this portal is stored on the servers of the hoster(s). This may include IP addresses, contact requests, meta and communication data, contact details, names, portal accesses and other data generated via the portal.

External hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our hoster(s) will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data.


We use the following hoster(s):

Sylphen GmbH & Co. KG

Philipp-Reis-Straße 4

35398 Giessen

Germany

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the service only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

Microsoft Azure Cloud

The provider is Microsoft Inc. Redmond, Washington, United States (USA) (hereinafter referred to as Microsoft).

When you visit our portal, your personal data is processed on Microsoft's servers. Personal data may also be transmitted to Microsoft in the USA. The data transfer to the USA is based on the EU standard contractual clauses.

Details can be found here:

Further information can be found in Microsoft's privacy policy:

https://privacy.microsoft.com/de-de/privacystatement

The use of Microsoft is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the most reliable presentation of our portal.

The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link:

https://www.dataprivacyframework.gov/s/participant-search/

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the service only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

3. GENERAL INFORMATION AND MANDATORY INFORMATION

Data Protection

The operators of this portal take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this portal, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

FEIG ELECTRONIC GmbH
Industriestraße 1a,
D-35781 Weilburg
Geschäftsführer:
Dipl.-Ing. Wolfgang Feig, Eldor Walk, Carsten Kubata

Phone: +49 6471 3109-0
E-mail: info@feig.de

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).

Storage period

Your personal data will remain with us until the purpose for data processing no longer applies. However, due to legal requirements and industry standards, your data must remain with us for at least 1 year. If you assert a justified request for deletion, your data will be deleted after this year has expired, unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.

General information on the legal basis for data processing on the PayServ.Connect portal

Your data is required for the purpose of performing the contract and for the purpose of providing targeted support and problem analysis. We therefore process this data on the basis of Art. 6 para. 1 sentence 1 lit. b and f GDPR for the fulfillment of contractual obligations and on the basis of our legitimate interest. Furthermore, cookies are also stored in the portal. These are necessary to provide the portal. Therefore, data processing is also carried out on the basis of Section 25 (2) No. 2 TDDDG. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Designation of a data protection officer

We have appointed a data protection officer for our company.

Externer Datenschutzbeauftragter DSBOK

Oliver Krause, Untergasse 2, 65474 Bischofsheim
Phone: +49 (0) 6144 402197
E-mail: datenschutz@feig.de

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible. However, your data will not be processed automatically in our portal.

SSL and TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time if you have further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
  • If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State

4. Recording of Data in this Portal

User data/registration

In our portal, we primarily process the personal data of the users you have created and who use the portal.

The following data is processed:

  • Name of the user
  • Email address of the user
  • Telephone number of the user
  • Login date/time

With the exception of the login data, this data is provided by the user during registration

Cookies

Our portal uses so-called "session cookies". Cookies in general are small text files and do not cause any damage to your end device. Session cookies in particular are stored temporarily for the duration of a session (session cookies). Session cookies are automatically deleted at the end of your visit.

Cookies originate from us (first-party cookies).


Cookies have various functions. Many cookies are technically necessary, as certain portal functions would not work without them. Other cookies are used to evaluate user behavior.

Cookies that are required to carry out the electronic communication process, to provide certain functions you have requested or to optimize the portal (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services.

No cookies from third-party companies are set in the portal.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The operator has a legitimate interest in the technically error-free presentation and optimization of the portal - for this purpose, the server log files must be recorded.